Frequently asked questions
Membership, meeting rooms, billing and the building itself. If your question isn't here, call us. We'd rather answer it properly.
Membership & workspaces
Do I need to be a member to use Fairway Junction?
No. Meeting rooms, the conference room, the executive boardroom and the executive lounge can be booked by anyone, member or not. Members simply pay member rates, which are meaningfully lower. Desks, private offices, team workspaces and corporate suites are taken on a membership.
What is the minimum commitment?
A Premium Shared Workplace starts at one month. Dedicated and premium desks start at three months, private offices at six, and team workspaces at twelve. Corporate suites are agreed individually.
Can I change workspace format later?
Yes. Members regularly move up as headcount grows, from a dedicated desk to a private office, or from a private office to a team workspace. We will move you to the new format at the start of a billing period, subject to availability.
Is there a security deposit?
Yes. Desks and shared workplaces carry a one-month deposit; private offices and team workspaces carry two months. The deposit is refundable at the end of the term, less any outstanding charges or damage.
Can my company be registered at this address?
Business address and mail handling are included with membership. For company registration, please raise it with us during the requirement review so we can confirm what documentation is needed.
Meeting rooms & events
How do I book a meeting room?
Choose the room, the date and the duration (hourly, half day or full day) and confirm. You will receive an email confirmation with the room, time and directions. Online self-service booking with instant payment is being introduced; until then, submit a request and our team confirms within one business day.
Do members get free meeting-room hours?
Yes. Every membership includes complimentary meeting-room hours each month, from two hours on a shared workplace up to sixty on a corporate suite. Hours reset monthly and additional hours are charged at member rates.
What is the cancellation policy?
Meeting-room bookings can be cancelled free of charge up to 24 hours before the start time. Inside 24 hours, the booking is charged in full. Event and rooftop bookings have their own terms, confirmed in your event agreement.
Can I host an event on the rooftop?
Yes. The rooftop terrace is approximately 3,600 square feet and is used for evening dining, corporate receptions, product launches and private events, served from the fourth-floor kitchen. Pricing depends on guest numbers, catering and duration.
Is catering available?
Yes. The ground-floor café and the fourth-floor restaurant both serve into meeting rooms and events. Tell us your requirement when booking and we will arrange it.
The building & services
What are the opening hours?
Monday to Friday, 8:00 am to 9:00 pm; Saturday, 9:00 am to 7:00 pm; Sunday by appointment. Private office and team workspace members can arrange extended access.
How reliable is the internet?
The network is engineered rather than improvised: dual-ISP connectivity with automatic failover, a fibre backbone between floors, separate networks for member Wi-Fi, private offices, guest access and building systems, and battery backup on core network equipment.
Is there parking?
Parking is allocated by workspace product. Allocation is confirmed with your proposal. Please raise your requirement during the requirement review.
What business services are included?
Reception and security, access management, printing and scanning, mail and courier handling, and secretarial assistance. Concierge-style support is available to all members.
Are there prayer facilities?
Yes. There are two prayer rooms on the basement level, at either end of the floor.
Payment & billing
How do I pay?
Memberships are billed monthly in advance. We accept bank transfer, and online payment by JazzCash, EasyPaisa or card is being introduced. Your invoice sets out the accepted methods and due date.
Are the rates shown inclusive of tax?
No. All rates are exclusive of applicable taxes, which are added to your invoice.
Will my rate change during my term?
No. Your rate is fixed for the agreed term. Any change is discussed with you before renewal.
Still have a question?
Call us, or send an enquiry and we'll come back to you within one business day.